smsAug 28, 202611 min
Designing Bank SMS Fraud Alerts the Lewis Hall Way
How banks in Southeast Asia can apply a Lewis Hall–style approach to real-time SMS fraud alerts, layered with WhatsApp, Voice OTP, and omnichannel messaging.
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Insights
Articles, tips, and guides on digital business communication.
smsAug 7, 202611 min
Debit Card Anomaly Alerts: Lessons from Fans
Using the example of Shamrock Rovers supporters, this article explores how banks can design debit card anomaly alerts via SMS and WhatsApp to cut fraud without hurting customer experience.
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smsJun 17, 202611 min
Designing Bank SMS Fraud Alerts in the Mac Allister Way
How banks in Southeast Asia can design SMS fraud alerts with the same calm control Alexis Mac Allister brings to midfield, using SMS, WhatsApp, and omnichannel messaging to outplay social engineering.
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