otpOct 27, 202611 min
RCS OTP and Alerts, A New Contender for 2025
RCS is emerging as a modern channel for OTP and business alerts, sitting between SMS and WhatsApp. What does this mean for fintech and enterprises in Southeast Asia?
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Insights
Articles, tips, and guides on digital business communication.
whatsappOct 26, 202611 min
Designing WhatsApp Job Updates Around Prayer Time
How HR teams can schedule WhatsApp job application notifications more respectfully by aligning with local prayer times in Bandung, while leveraging enterprise messaging channels.
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smsOct 21, 202612 min
SMS Delivery Alerts for Social Aid Distribution
How SMS delivery alerts for social assistance improve last-mile transparency, reduce disputes, and build public trust when integrated with enterprise messaging platforms.
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whatsappOct 21, 202612 min
WhatsApp Claim Alerts to Boost Civil Service KPIs
How WhatsApp status notifications for insurance claims can improve civil service KPIs and trust in state-run HR and benefits systems.
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smsOct 21, 202612 min
Designing Prepaid Top-Up SMS for a Viral-First Era
In Southeast Asia, one confusing prepaid top-up SMS can go viral and damage trust within hours. This guide shows how to design and orchestrate SMS and WhatsApp notifications that are clear, secure, and ready for social media scrutiny.
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smsOct 19, 202611 min
Designing SMS Maintenance Alerts for Eclipse Days
Total solar eclipses can coincide with critical system maintenance windows. How can enterprises design SMS and messaging alerts that keep customers informed without causing panic?
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artikelOct 17, 202613 min
Social Media and AI Addiction: Our Focus Fading
Social media and AI addiction are quietly draining our focus and mental health. How do the algorithms work, and what can we realistically do about it?
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whatsappOct 6, 202610 min
WhatsApp Order Updates for Marketplaces in Quakes
How Southeast Asia’s marketplaces can keep customers informed during earthquakes with resilient WhatsApp, SMS, and omnichannel order notifications.
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artikelSep 29, 202613 min
AI Assistants for Prayer-Time Support at Work
How AI virtual assistants built around Muslim prayer times can improve internal support, workforce planning, and operations across Southeast Asian enterprises.
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